User Experience

  JobSearch is Australia’s largest free online jobs board. It is funded and operated by the Australian Government as a free service to assist job seekers into employment and connect employers with quality staff. Task The Department of Employment and Workplace Relations (DEWR) engaged MA@D and research partner IPSOS to [...]

NetAlert is the Australian Government’s internet safety initiative which consists of a wide range of activities. Combined, these activities provide a comprehensive response to the needs of the Australian community in protecting their families online. Task David Heacock was invited by the Department of Communications, Information Technology and the Arts [...]

The purpose of the Department of Immigration and Citizenship (DIAC) is building Australia’s future through the well managed entry and settlement of people. It is currently undergoing a multi-million dollar website redevelopment project to meet it’s international obligations and better serve its clients and the nation.  David Heacock, Dan Macfayden [...]